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Independent Living & Seniors

Care and companionship

Ashley relies on her Personal Support worker for more than just chores

Losing the ability to take care of yourself is one of the most distressing things for people who are physically or mentally impaired. Personal Support Workers (PSWs) change that. They help people live independently, not only through personal care but also through referrals to other support services and even helping prevent evictions. For people like Ashley, the personal care is essential.

“I have difficulty doing things around my home and it gets worse when depression comes on. A little over a year ago, I was going through a very difficult time. My case manager at the Toronto Community Addiction Team referred me to the PSW program at The Neighbourhood Group and I’m in a better place now because of it.

“When my PSW comes in, he doesn’t just help me with chores like cleaning, organizing my art books or any other physical thing. We talk and laugh all the time. He’s kind and respectful, and makes me smile when I’m sad. I’m so thankful for that. I don’t know how I would’ve made it without his help.”

240,000 hours of personal support work in 2021-2022 helped people live independently and with dignity

Existing, not living

Dan’s health improved dramatically after moving into our Cecelia Murphy supportive housing for seniors

“I’ve lived many tragic lives. Before I was ten, I was in thirty-two homes and never spoke the words, ‘mom’ or ‘dad’. Foster care, jails, pain, sorrow and addiction were my childhood friends. My playgrounds were the streets. By the age of twelve, I was on my own for good. That was fifty years ago. Hard years.

“Early in the summer of 2021, I was sharing a ten-by-ten room for $1200 per month, or in the hospital. I was diagnosed with squamous cell carcinoma and leukemia and my doctors gave me less than two years to live. I was in a dark, dark place. I got in touch with The Neighbourhood Group to find supportive housing. Ashley, the housing worker, was a living angel and treated my case with the highest respect and caring. I lucked out and obtained my apartment here in only 21 days.

“Living here changed my life. It’s a community, not just an apartment building. Everyone is friendly and easy to get along with. The best part is the staff. You can tell they like their jobs. They are all so pleasant and always there if you need help. One day my air conditioning broke down. In two hours, staff were there with a new unit. And because it’s supportive housing, I even have money now for some extra groceries.

“I’ve gone from severe depression to being cheerful. Being happy led to my physical health improving tremendously. I’m now in remission and my doctors are amazed at the changes. Although I still have other medical issues, I don’t even need one of The Neighbourhood Group’s Personal Support Workers any more. I’m feeling fantastic mentally and physically. Last year I couldn’t walk a block. Today, I walk my dogs at least ten kilometres a day.

“Thanks to The Neighbourhood Group for making my final years as pleasant and secure as can be.”

434 residents improve their independence and physical and mental health through our supportive housing and wrap around support
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